Team Manager

The Collections and Recoveries Team demands a flexible and agile approach to our ways of working. Change can be frequent and your ability to adapt and evolve to change alongside your team will be vital to success in your role.

We require our leaders to be able to motivate and inspire a team of consultants and lead them through change in a fast-paced environment. You will support the team in coaching and demonstrate effective oversight in line with the business area’s training and competency framework.

We are looking for someone who can demonstrate strong leadership skills, build relationships, and have strong collaboration skills as you’ll be working with Senior leaders across the operations. You will be a team player; and work with the wider team supporting, challenging, and sharing best practice with each other to get the best out of our people and deliver consistent fair outcomes for our members.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 12-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Northampton, Swindon or Bournemouth site approximately (once per month). If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.