Business Adviser

We are searching for Business Advisers to join our Business Direct telephony team. If you have a passion for delivering fantastic customer service and helping customers with all their business banking needs this might be the role for you!

We are looking for highly motivated individuals to provide a best in class, tailor made experience to our small business customers. But don’t worry, we will coach, support and encourage you to develop the skills you need.

This role works on a rotational shift basis between the hours of 8am – 8pm. The first three weeks of training will be held in person, on site, on a Monday to Friday 9 to 5 schedule.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. As you'll be based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.