ServiceNow Developer

About the Role

As a ServiceNow Developer, you’ll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you’ll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You’ll also contribute to platform improvements, integrations, and documentation—making a real impact from day one.

What You’ll Do

Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions

Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine

Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management

Troubleshoot and resolve technical issues, contributing to incident resolution

Maintain clear documentation and support user training

Contribute to the ServiceNow roadmap and continuous improvement initiatives

What We’re Looking For

Experience working with the ServiceNow platform

Understanding of ITSM lifecycle, ITIL framework, and platform integrations

Familiarity with software development practices and tools like Azure DevOps

Strong communication and stakeholder engagement skills

A proactive, service-oriented mindset with attention to detail

ServiceNow CSA certification is a plus

Why Join Us?

We’re a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you're looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we’ll support your development every step of the way.

Ready to grow your career in a supportive and forward-thinking environment? Apply now and help shape the future of our ServiceNow platform.

Pay Range (Slovakia Only)

Monthly Gross Salary Starting: €3,000

Inclusion

Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK in the role in question and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.

Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only if and when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case-by-case basis and take a number of relevant factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.