Senior Underwriter - Life & Protection
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Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?
If you’re an experienced Life Underwriter looking to stay relevant in a changing market and build deep technical expertise that sets you apart, this is a role where you can do exactly that. Join our Aviva Services Excellence Centre as we continue to build our Life Underwriting capability in Poland to support our UK business. You’ll be part of an experienced underwriting community focused on delivering strong customer outcomes and supporting the continued growth of the team. You’ll be joining a business that’s investing in the future of underwriting. From automation to AI-enabled insight, we’re using technology to support better decisionmaking and help you stay at the forefront of how the role is evolving.
Why join Aviva? This is an opportunity to build a long-term career in an underwriting environment where your expertise is valued, technology is embraced, and learning doesn’t stand still. You’ll have the opportunity to:
focus on high-value cases that build your technical knowledge
make high-value decisions that directly impact customers, particularly at the most complex and critical moments in their lives
work with technology that supports your judgement and helps you stay ahead of how underwriting is evolving
learn from other experienced colleagues and contribute to the development of others
be part of a growing team in Poland, playing a key role in supporting our UK business
build your career in a business with the scale, stability and breadth of opportunity to support long-term growth.
Abit about the job
Our Senior Underwriters focus on the most complex Protection cases — the ones that need human judgement. It’s an opportunity to strengthen your technical credibility and build your knowledge across a broad range of case types. Working as part of a Poland-based team supporting the UK market, you’ll collaborate closely with experienced colleagues and play an active role in supporting others through coaching and mentoring. This is a role for someone who wants to keep pushing their expertise, work on intellectually stretching cases and play a key part in how underwriting continues to evolve across our global teams.
What will you be doing?
Assessing complex Life Insurance, Critical Illness and Income Protection cases, using sound judgement to deliver high-quality underwriting decisions across medical, financial and lifestyle risk factors
Using insights from underwriting tools and technology to inform decisions, while retaining accountability for outcomes
Supporting less experienced underwriters through coaching, mentoring and dayto-day guidance
Contributing to technical capability across the team by sharing knowledge and helping others to grow
Working with colleagues and stakeholders across markets to improve underwriting quality, consistency and customer outcomes
Contributing to continuous improvement in underwriting delivery and daily work.
What we’re looking for?
Strong Life Insurance underwriting experience, ideally with exposure to Protection / Health
Very good English
A curious mindset and an appetite to develop
Proven ability to make confident, high-quality decisions on challenging cases
Strong judgement and the ability to assess risk holistically across medical, financial and lifestyle factors
Experience coaching, mentoring or supporting the development of other underwriters
Strong analytical capability, with the ability to balance customer, commercial and risk considerations
Confidence working with stakeholders across teams and markets
Strong communication skills, with the ability to explain decisions clearly and credibly.
In Aviva Services Excellence Centre, we provide
Contract of employment
Performance Bonus
Private medical care (ENEL-MED)
Cafeteria system of benefits (e.g. MultiSport card)
Additional parent privileges:
- baby leave – 6 weeks leave for second parent
- shortened working time after parental leave
Employer-funded group insurance
Employee Shares Plan
Extra day off for birthday
Paid time off to volunteer
Additional leave acquired over the years in the company (even 5 days more in a year)
Wellbeing Leave - additional two weeks paid leave after 10 years of service
Psychological support consultations
Access to the e-learning platforms
Internal employee referral program
Hybrid working model from Poland with a few days in Warsaw office per month
Attractive office location in Warsaw - Gdański Business Center
Additional entitlements for people with disabilities - Work Without Barriers
Work environment that promotes diversity - Diversity Charter
Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!Aviva is for everyone!We’ve been ranked the #1 Best Workplace in Poland and #5 for Women by Great Place to Work®! Join a place where you’re empowered to grow, thrive, and shine bright!
As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.
Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.
We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!
To find out more about current job offers at Aviva take a look here.
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