Claims Adjuster - PFR

The opportunity

We’re expanding our Leeds‑based London Market Claims team, which supports and works closely with our London colleagues across three key lines of business:

Marine Liability

Energy (including Renewables)

Professional & Financial Risks (PFR)

The role will see you handling higher volume, lower‑value claims, forming a vital part of Markel’s Claims Value Proposition. You’ll be aligned to one of the specialist lines but will collaborate widely across the team and London Market partners.

Whether you already have early claims experience or are looking to build London Market exposure, this is a fantastic development opportunity offering real progression and hands‑on responsibility.

What you’ll be doing

Managing your own portfolio of London Market claims from first notification to settlement

Triaging, diarising and reviewing cases, applying Markel’s reserving and claims philosophies

Updating in-house and London Market systems with accuracy and attention to detail

Building trusted relationships with brokers, (re)insureds, third‑party providers, and co‑insurers

Monitoring performance of TPAs, lawyers, adjusters and raising issues where needed

Collaborating with internal teams including Underwriting, Actuarial and Outwards Reinsurance

Providing insights, trends and input into monthly/quarterly reporting

Playing an active role in shaping improvements, processes, and team initiatives

About you

We’re looking for people who bring energy, curiosity and a proactive outlook. You’ll ideally have:

Must‑haves

Previous claims experience (commercial insurance preferred)

Strong communication and relationship‑building skills

A proactive approach to problem‑solving and continuous improvement

Good organisational skills with the ability to prioritise effectively

Confidence using Microsoft Office and willingness to learn new systems

Nice‑to‑haves

Understanding of the London Market or relevant claims systems

Experience handling Marine, Energy (inc. Renewables), or PFR claims

Ability to analyse claims data and identify key trends

A collaborative mentality and eagerness to contribute ideas

Why Markel?

When you join Markel, you’re joining a business built on five simple values:

We’re all about people • We win together • We strive for better • We enjoy the everyday • We think further

And in return for playing your part, we offer:

Competitive salary & fantastic benefits package

Annual bonus

25 days holiday + Bank Holidays (with buy/sell options)

Outstanding pension scheme

Private medical & dental cover

Life assurance, income protection & travel insurance

Season ticket loan and a range of other benefits

Exceptional learning, development and career progression opportunities

Ready to play your part?

Click Apply Now and tell us more about you — we’d love to hear your story.

Markel is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will provide reasonable adjustments throughout the recruitment process where needed.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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