Atlassian Cloud Administrator (Jira & Confluence)
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BME - Bolsas y Mercados Españoles - impulsa la transformación de los mercados financieros y pertenece a SIX, el tercer grupo bursátil más grande de Europa.
Lo que nos hace diferente, nos impulsa a avanzar: entre raíces locales y relevancia global, somos una mezcla única de tradición y futuro, de cimientos y crecimiento. Apreciamos el valor de mentes brillantes y las inspiramos a crecer con sus ideas. Da forma al futuro de las finanzas con nosotros.
Atlassian Cloud Administrator (Jira & Confluence)
Madrid | Working from home up to 40% | Referencia 8033
Provide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs. Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner. Provides 3rd‑level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision‑making.
What You Will Do
- Provide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs.
- Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner.
- Provides 3rd level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision making.
What You Bring
- Expert administration of Jira Software, JSM, and Confluence Cloud in enterprise environments
- Proven experience providing 3rd‑level (L3) support for Atlassian products (strong troubleshooting and analytical skills, with the ability to work independently on high‑impact issues)
- Advanced use of Marketplace apps (e.g. BigPicture, ScriptRunner) and strong experience in their administration
- Very good technical English skills (written and spoken), suitable for technical documentation and collaboration with international stakeholders
- Automation & AI enablement (Jira Automation, Rovo, AI features) to improve efficiency and user experience
- Solid understanding of integrations, data flows, and limitations within Atlassian Cloud
Si tienes alguna duda, consulta nuestra página de preguntas frecuentes (FAQ) o contacta con Yuliya Stoyko +34 917095993.
Para esta vacante sólo aceptamos solicitudes directas.
La diversidad es importante para nosotros. Por lo tanto, estamos deseando recibir solicitudes independientemente de cualquier contexto personal.
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