Underwriter Operations Technician - Digital (Swedish Speaker)

Chubb · Madrid, Spain

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Full-timeMid-levelJul 2026 · checked today

Ready to shape the future of insurance operations? Apply now to join Chubb in Madrid as an Underwriting Operations Technician – Online.

Within Chubb’s Operations Hub for Continental Europe, this role sits at the intersection of intelligent automation and human expertise. You’ll help ensure AI-assisted underwriting processing for our Iberian SME portfolio is accurate, compliant, and delivered to the highest standards.

This is a great opportunity for someone who is detail-oriented, analytically minded, and excited by the evolution of insurance operations and digital workflows.

Key Responsibilities

  • Monitor automated processing queues and resolve exception cases within agreed SLAs.
  • Review and validate AI-extracted data against source documents.
  • Apply underwriting judgment to complex or non-standard cases.
  • Identify recurring exceptions and support continuous improvement of automation rules.
  • Collaborate with technology and operations teams to refine workflows and thresholds.
  • Support testing and validation of AI workflow changes before production.
  • Manage broker digital experience, including access, maintenance, and escalated queries.
  • Carry out quality checks, audits, and compliance reporting.
  • Help improve processes and reduce inefficiencies across operations.