Project Delivery Manager - Commercial Product Management

About the Role

Grade Level (for internal use):

11

The Team:

The Commercial Organization within S&P Global Ratings is at the forefront of transforming how we manage our global commercial portfolio. Our team is responsible for revolutionizing the end-to-end lifecycle of lead and opportunity management, contracting, and invoicing across our worldwide operations. We operate in a collaborative, cross-functional environment where innovation meets the rigorous standards of the credit rating industry.

The Impact:

As a Project Delivery Manager, you will be central to driving transformational change across S&P Global Ratings' Commercial Organization. Your work will directly impact how we serve our global clients and manage critical commercial processes. You'll lead complex, enterprise-wide initiatives that shape the future of our commercial operations, working with stakeholders across multiple divisions to deliver sustainable, business-critical solutions.

What's in it for you:

Lead high-visibility, transformational programs that directly impact S&P Global Ratings' commercial success

Work with senior stakeholders across Commercial, Finance, Legal, Product, and Technology divisions

Gain deep exposure to credit rating processes, capital markets, and enterprise commercial systems

Develop expertise in SAFe Agile framework within a global financial services environment

Build your career in a role that combines strategic thinking with hands-on delivery excellence

Responsibilities:

Program and Product Management & Execution

Lead end-to-end delivery of complex programs and product initiatives, from discovery through launch and post-release optimization

Develop and maintain a comprehensive project plan with clear objectives, milestones, deliverables, dependencies, and timelines across multiple scrum teams

Lead the planning and tracking of cross-functional roadmaps in alignment with product and technology strategies

Establish project governance, status reporting, risk tracking, and issue resolution mechanisms

Stakeholder Engagement & Communication

Partner with senior stakeholders across Commercial, Finance, Legal, Product, and Technology to ensure alignment and buy-in at all stages of delivery

Provide transparent, timely updates on program status, risks, and dependencies to leadership and cross-functional teams

Influence and coordinate with dependent teams to ensure delivery of business-critical components (e.g., user guides, training materials)

Delivery & Alignment

Operate within the SAFe Agile framework, coordinating with RTEs, scrum teams, and solution managers to ensure agile best practices are followed

Support ceremonies as needed, including planning, retrospectives, and demos

Change Management & Adoption

Lead the development of a robust change management plan, including establishing KPIs and usage analytics, to support system and process adoption across global teams

Work with business units to deliver user-focused communication, training, and documentation

Ensure seamless handoff and integration with ongoing operations and support teams

All employees must work from the office at least 2 days/week.

What We're Looking For:

Basic Required Qualifications:

An S&P Global employee at this level would typically have 5 - 7+ years of experience in Project Delivery/ Product Management

Strong product management skills with demonstrated ability to manage complex enterprise programs

Solid understanding of highly regulated environments, particularly credit rating agencies and capital markets

Experience with project management tools and methodologies, including SAFe Agile framework

Exceptional verbal and written communication skills, with ability to influence and build consensus at all levels

Proven track record managing change initiatives and leading cross-functional teams through transformation

Final-stage candidates must attend one in-person interview at your nearest S&P Global Ratings office before offer.

Additional Preferred Qualifications:

Experience in global financial services or technology-led environments

Prior experience with Commercial Operations, CRM, Contract Lifecycle Management (CLM), or Invoicing systems

Advanced knowledge of credit rating processes and commercial operations

Experience coordinating with RTEs, scrum teams, and solution managers in agile organizations

Compensation

(This section is only applicable to US candidates) The anticipated base salary range for this position is $108,400 - 140,000, depending on location, experience, and skills. This role is eligible for an annual incentive plan and additional benefits. For more information, visit our S&P Global Benefits website.

Right to Work

For applicants who are applying to the role in the United States, this role is limited to persons with an indefinite right to work in the country.

About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI).  S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It ForYou?Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.