Senior Analyst (Data and Process controls)

Our Story   Hello there. We’re Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!    We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.    If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

Zopa's Analytics teams are building new automated ways to find the problems that impact customers and the bank and stop them before they spread. Leveraging analytics, automation and AI-enabled tooling, we’re moving away from manual controls towards scalable automated systems and controls that can proactively detect problems and improve customer outcomes. 

This is a new and highly visible area for Zopa, with strong backing from senior leadership and real opportunity to shape how analytics, automation and AI are used to solve real business problems. You’ll work across Product, Analytics, Engineering and Risk to understand how processes actually work, where data lives, and how we can turn messy operational processes into scalable automated solutions and controls. Banking is the business of risk management - put yourself at the heart of it and join us on the journey to unleashing the power of cutting edge technologies in this business critical area! 

The first focus will be lending products, including customer statements and related communications, with scope to expand into other product areas over time.