Global Financial Crimes Investigations Manager

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Join Us in Belfast – A City of Opportunity and Innovation

We’re thrilled to announce the opening of our new office in Belfast—a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America’s global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland.

Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you’re local or considering relocation, you’ll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking.

About Bank of America in Belfast

Bank of America is one of the world’s leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We’re committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support—key functions that safeguard the integrity of the international financial system.

Job Description

The GFC Investigations Manager ensures significant issues and financial crimes trends related to fraud, money laundering, or terrorist financing are effectively communicated and acted upon.

The GFC Investigations Manager may also work closely with law enforcement, regulatory agencies and industry counterparts to proactively share intelligence, best practices, etc. Additional responsibilities for this role include capacity planning, providing leadership direction, attracting, assessing, developing, motivating and retaining a successful team.

The GFC Investigations Manager ensures consistent quality of activities, processes and outputs by reinforcing effective review practices across the team. Activities this role performs include, but are not limited to:

Oversees investigative efforts, reviewing and approving cases and ensuring the delivery of timely and accurate regulatory reporting

Provides oversight of a team of Investigators or activities performing end-to-end investigations of financial crimes activities across multiple jurisdictions and legal entities.

Ensures that the completion of Suspicious Activity Reports is conducted in a timely and accurate manner for submission to regulators and/or law enforcement, while providing review and oversight

Reviews facts of the investigation, and escalates risk to senior stakeholders and partners with Front Line Units to resolve

Leads quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

Evaluates internal controls to ensure they are working effectively by identifying weaknesses or gaps

Leads or contributes to the execution of the financial crimes program, including but not limited to regulatory change, financial crimes policies and procedures management, risk assessments, issue management as well as any global or regional driven initiatives and projects

Oversees or assists in the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately.

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills

Coaching

External Resource Management

Investigation Management, including ability to manage complex cases and work under pressure.

Regulatory Compliance

Issue Management

Confident working within global policies, procedures and risk management guidelines

Policies, Procedures, and Guidelines Management

Risk Management

Strategy Planning and Development

Written Communications

Excellent analytical, investigative, and problem-solving skills.

Strong communication and report-writing abilities, including ability to communicate with stakeholders globally

Required Qualifications

Demonstrated business and functional experience

Degree required: Bachelor’s or equivalent experience

Certified Anti-Money Laundering Specialist (preferred)

Proven experience within a similar role from the financial services industry and / or government entity

Benefits of working at Bank of AmericaUK

Private healthcare for you and your family

Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum

The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

Use of a flex fund to use towards benefits

Access to an emotional wellbeing helpline, and virtual GP services

Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood

Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm

Ability to donate to charities of your choice directly through payroll and the bank will match