Lead SRE- Azure & GCP

We have a Lead Site Reliability Engineer (SRE) opportunity within our Google Cloud Site Reliability Engineering team.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platform - Cloud Foundational Services SRE organization, you will join our Google Cloud Site Reliability Engineering team operating within a global follow-the-sun support model.

Job Responsibilities

• Lead and Implement SRE frameworks to support global google cloud environments and ensure the highest level of SLOs through operational excellence
• Mastery of application, data, infrastructure, and Agentic AI disciplines
• Keen understanding of financial control and budget management using expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals
• Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Provide support to develop & improve the quality of technical engineering documentation
• Provide technical supervision, oversight and problem resolution for engineering activities
• Champion a DevOps model so that services are automated and elastic across all platforms

Required qualifications, capabilities, and skills

• Google & Azure cloud expertise in a mission critical production environment
• Strong understanding about container technologies such as Docker, Kubernetes, GKE and HELM
• Experience in programming in one of the following languages: Python, shell scripting or GO along with good understanding of REST APIs
• Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Google Observability, Azure Monitor, Data Dog, Prometheus, Splunk, Elasticsearch and Grafana.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
• Strong understanding about the Google Cloud governance and compliance and cost management
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Infrastructure as Code, Terraform and Jenkins.
• Google Cloud certification or equivalent technical experience in the Public Cloud.
• Good understanding of Agentic AI SDKs and GitHub Copilot Skills.

Preferred qualifications, capabilities, and skills

• Good understanding of operating systems such as Windows, Linux (Redhat / Ubuntu)
• Good understanding of LLM and other AI/ML frameworks which can be used in AIOPS