Business Analyst

Nationwide Building Society · Swindon, United Kingdom

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Full-timeMid-levelSept 2026 · checked today

We are looking for a self-starter to join our team; The Remediation Centre of Excellence requires experienced Business Analysts, with strong analytical skills and the ability to come up with creative solutions to problems.

Do you have a wide span of knowledge across Nationwide's products and processes? Do you thrive working in a fast-paced and challenging environment? Do you have an interest in issue investigation and resolution on behalf of our customers? Then a Business Analyst role in the Remediation Centre of Excellence could be the role for you!

At Nationwide we aim to get things right first time, but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently. As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents through analysis of data and processes to conduct the required remediation for impacted customers.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 12 month Fixed Term Contract opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon or Northampton site approximately (once per quarter). If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.