Technical Lead

Role Profile

Are you passionate about making developers' lives easier, faster, and more fulfilling? Do you dream of streamlining workflows, squashing bugs, and fuelling innovation? We're on a mission to supercharge our engineering culture by building a world-class Developer community that's the envy of the industry.

In this role, you'll be joining our Engineering Team within Engineering Excellence & Productivity (EXP) as a Technical Lead.

Developer Platforms’ mission is to:

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes
• Ensure that development on the integrated platform is both secure and compliant by design

Tech Profile/Essential Skills

• Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture
• Knowledge of Cloud Technology basics across CSPs – Amazon, Microsoft, and Google (at least one)
• Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts
• Good level of understanding of Architecture principles, design methodologies and their applicability
• Hands-on experience of the following:
• Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub)
• Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
• Configuring and using Secrets management tools like Vault and Cloud native solutions
• Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
• Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
• Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
• Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
• Proficiency in at least one of the standard programming languages – Java/JavaScript, C#, Python, or similar Object-oriented programming
• Proficiency in at least one of the standard scripting languages – Terraform, Bash, Ansible, etc.
• Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
• Good understanding of Developer Desktops – both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops
• Good understanding of the basics of Gen AI concepts and solutions – GitHub Copilot, GitLab Duo, Q developer.
• Previous experience in a Project delivery, Coordination or Support role
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance
• PPM Tools (ex: Clarity, JIRA, Asana)

Preferred Skills and Experience

• Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong problem solving skills on these platforms
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident

Key competencies

• Deploys agile standard methodologies as appropriate throughout the software development lifecycle.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions​​
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality

Education and Professional Skills

• Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture
• Familiarity with Agile principles including any hand on experience

Detailed Responsibilities