Business Intelligence Manager - Analytics

We are looking for a hands-on Business Intelligence Manager to lead a team of five experienced analytics specialists, turning customer behaviour data into better service journeys. Combining technical leadership with hands-on analysis, you will shape the team’s analytical strategy, develop scalable solutions, and help colleagues make better decisions for customers and members.

This is a critical role within the Event & Service Journey team. You will lead a diverse portfolio of analytical work and collaborate with business, data, engineering, governance, and risk teams to embed solutions safely and effectively across the Society.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon, London or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.