Business Analyst - Technology Governance

Location: Letterkenny (Hybrid 2-3 days onsite p/week)

What you can Expect

The Lead Analyst, Asset Management & CMDB Governance is responsible for enterprise‑wide governance, control design, and oversight of technology asset and CMDB data. This person will specialise in the delivery and management of technology services to the firm, working with customers, internal service delivery units, and suppliers to ensure an appropriate level of service is delivered. This role operates with significant autonomy to define standards, embed controls into operating processes, and provide executive‑level insight to ensure data integrity, regulatory compliance, and risk transparency.

What you will Do

Own enterprise governance frameworks for Technology Asset Management and CMDB

Define and enforce standards, policies, and control requirements across the technology lifecycle

Design and execute preventive and detective controls aligned to SOX, NYDFS, NIST, and internal risk frameworks

Establish and monitor enterprise data quality KPIs, scorecards, and thresholds

Identify systemic data quality and governance risks and independently drive remediation

Govern alignment across Asset Management, CMDB, Technology Lifecycle Management, Architecture, and ITSM processes

Embed governance requirements into operational workflows and platform configurations

Serve as functional governance owner and subject matter expert for ServiceNow CMDB

Provide audit‑ready documentation, evidence, and traceability for internal and external reviews

Produce executive‑level reporting on asset and CMDB health, risk exposure, and compliance posture

Act as a trusted advisor to senior stakeholders and governance forums

Drive continuous improvement and maturity of asset and CMDB governance practices

What you will Bring

5+ years Proven experience in Technology Asset Management, CMDB, Technology Governance, or related enterprise functions

Demonstrated experience designing and operating governance and control frameworks at enterprise scale

Strong hands‑on experience with enterprise ITAM tools (e.g., ServiceNow HAM/SAM)

Working knowledge of regulatory and control frameworks (SOX, NYDFS, NIST, ISO)

Ability to work independently, manage multiple priorities, and influence across teams without direct authority

Skills & Competencies

Strong analytical and problem‑solving skills

Cross‑functional collaboration and stakeholder influence

Continuous improvement mindset

Ownership of risk and control outcomes

What We Offer You

Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.

Annual Leave of 23 days at full pay.

Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.

Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.

Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.

Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.

Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.