Practitioner Consultant

You will provide risk and control support to one or more areas within Retail or Group Customer Operations. You will help teams identify and manage conduct, regulatory and operational risk, support control design, operation and testing, maintain clear risk profiles and interpret regulatory and conduct requirements.

You will also contribute to change and transformation activity, help the business respond to regulatory change and promote continuous improvement in risk awareness, ownership and control effectiveness. Customer outcomes are at the heart of everything we do. You will bring a basic understanding of the financial services regulatory environment, and help teams respond effectively to business, regulatory and technology change.

Please note that the Retail and Group Customer Operations Risk team is made up of different level roles and we are currently recruiting for multiple vacancies. There are variations in the level of experience required and in-role responsibilities depending on the role. If you are interested but unsure which role to apply for, feel free to reach out to the Recruiting Manager for an informal chat.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Bournemouth, Northampton, Dunfermline, Sheffield, Wakefield, Glasgow or Gosforth office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.If you are aligned to our Gosforth hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Gosforth. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.