Customer Marketing Consultant

Our marketing squads bring together customer insight, data and creative expertise to deliver the right messages to the right audience at the right time.

As a Customer Communications Consultant, you’ll be responsible for the day-to-day delivery of high-quality communications across 1:1 and data-driven channels.

You’ll maintain content quality standards, ensuring communications are clear, accurate, engaging and compliant.

You’ll work with colleagues across Group Customer Communications (GCC) and the wider business to coordinate activity, resolve issues and deliver work smoothly and effectively.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 28 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.