Data Quality Analyst - MIM

This role is part of the Customer Data Quality team within customer data processes, who've taken up the challenge to improve the quality of members' personal data and tackle the complex, and often long-standing, issues with how the society handles it.

As part of this team, we’re looking for a Customer Data Quality Analyst who will play a critical role in supporting the society with queries, complaints and incidents involving customer data. They will be responsible for using their investigative skills and knowledge to undertake root cause and drive continuous improvements in customer data processes within the society. The Analyst will be responsible for using customer data dashboards and MI to proactively cleanse customer data whilst educating colleagues on their responsibilities to support the improvements.

This is a 12 month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office.. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.